Check on the status of orders
Find where's your order instantly
HOW TO CKECK ON THE STATUS OF AN ORDER ?
Within minutes from successfully placing your orders, we will send a confirmation email. We will also inform you by email upon shipping out your order.
You can sign into your customer account at any time (using your email address and password) to check on the status of your order step by step:
Being prepared : your order is currently being prepared; you should receive it in 3 to 8 days after this date.
Shipped : your order has been handed over to our carrier, your should receive your parcel in 2 to 7 days after this date.
Pending bank authorization : we are waiting for a confirmation from the bank to finalize your order.
Cancelled : your order has not been taken into account.