EASY AND FAST RETURNS
Everything you need to know.
How to return an item? Within how much time?
All products must be returned in their original condition. They must not have been worn, washed, nor damaged; and they must be sent along with their labels and original packaging.
You may return purchased items within 30 days from the date of receiving the parcel :
By UPS, ask for your UPS return label
By UPS Access Point, ask for you UPS return label and find a drop-off location here
To receive your UPS return label, please contact our customer service by calling this number: +33 975 184 532, or by mail at firstname.lastname@example.org.
Do I have to pay for merchandise return fees?
Your return is free of charge.
What are the refund conditions? Within how much time?
Once a return is authorized, you will receive a confirmation email indicating that the amount has been refunded to the bank account from which your payment was made. The refund amount is based on the amount you paid online upon purchase. In case of a shopping cart promotion at time of purchase, you refund will be made on a pro rata basis.